We do not sell a chatbot. We design agents with an identity, memory and real tools: they look up bookings, create tasks, send documents, escalate to a human. We train each agent on your operations manual and tune it on real conversations until it answers the way the best person on your team would.
What you get
In practice
Camila answers Livin Stays guests in Portuguese, English, French and German, sends check-in instructions, coordinates the cleaning team on WhatsApp and hands the manager only what needs a decision. In production since 2026.
Agent definition: role, limits, tone of voice, when to escalate
Training on your documents, FAQs, policies and conversation history
Channels: WhatsApp, Telegram, e-mail, web chat, voice
Tools connected to your systems: bookings, CRM, invoicing, calendars, Google Workspace
Agent teams with a lead agent delegating tasks
Control panel: conversations, costs, errors, pending approvals
Team training to work with the agent and improve its answers
Related projects
Short-term rental management, Algarve
Trilingual website with direct bookings and payments, an AI agent for guests and staff, and automation of confirmations, invoicing and reports.
Guests answered in four languages at any hour; the manager only receives what needs a decision.
Own infrastructure
Control panel for fleets of AI agents: status, conversations, scheduled jobs, costs and configuration editing, with a workspace per client.
The same base we use for clients, tested first on our own businesses.
We set clear limits: it only answers from approved documents and, when it does not know, it says it will confirm and escalates to a human. We review conversations during the first weeks and tune.
The best ones for each task (Anthropic Claude, OpenAI, Google), chosen for the balance of quality, cost and privacy. You can switch providers without rebuilding the agent.
Usage costs are transparent: you pay the model providers directly from your own account. A guest-support agent for a mid-sized rental typically costs less than one hour of staff time per week.
Yes. Hands-on training so the team knows what the agent does, how to correct answers and how to ask for new capabilities.
Next step
A 30-minute conversation is enough for us to say what to automate first, what it costs and when it is ready.
